Built for Service Businesses Doing $500K–$2M/Year

We bring in the work.
We plug the leaks.
You run the craft.

Ghost Digital is the marketing-and-operations team for service businesses doing $500K–$2M. We build the lead engine, fix the follow-up leaks, and run the systems — so you stop losing deals on both ends and get back to the work that got you into business.

Tell Us What's Broken See How It Works

20+

hours saved weekly

< 60s

lead response time

$0

extra hires required

The Problem

Your leads aren't coming in. The ones that do are leaking out.

Service businesses lose money on both ends. They don't show up where buyers are searching — Google, ChatGPT, the inbox of someone asking around — so the phone doesn't ring as much as it should. And the inquiries that do come through fall through cracks in follow-up, scheduling, and quoting. Most owners are eating both costs at once. Most don't see either as a line item.

01

Lead Generation

Show up where buyers search — Google, AI engines, social. Traffic that arrives instead of traffic you chase.

02

Lead Conversion

Inquiry to booked job in under 60 seconds. Nothing falls through. Nobody gets forgotten.

03

Business Intelligence

Plain-English numbers on your phone every Monday. Know what's working without touching a spreadsheet.

Results

You're already spending $3K/month on missed leads and dropped follow-ups.

It doesn't show up as a line item. It shows up as the deal that went to the competitor who called back first. The quote that never got sent. The Monday you couldn't tell whether last month was a good month or a great one. That's the gap between a 6-figure year and a 7-figure one — and most owners are paying it without knowing the number.

01

Handle 100 customer inquiries without hiring a receptionist

AI-powered intake that classifies, responds, and escalates — so nothing falls through the cracks.

5 inquiry types auto-routed →
02

Zero leads fall through the cracks

Automated lead scoring, personalized follow-up, and CRM updates — the moment a lead comes in.

Hot leads flagged in real-time →
03

Weekly business pulse delivered to your phone

Revenue, expenses, margins, pipeline — summarized in plain English, every Monday.

Full P&L in 30 seconds →

Process

Simple to start. Built to last.

01

Discovery

We learn your business, your bottlenecks, and where time disappears.

02

Design

We map the system — what it does, how it connects, what you'll see.

03

Build & Test

We build it, test it with real scenarios, and refine until it's solid.

04

Launch & Support

Goes live in your business. We monitor, adjust, and make sure it sticks.

FAQ

Questions owners actually ask.

Who is Ghost Digital for?
Service businesses doing $500K–$2M a year, run by an owner who's still close to the work — contractors, chefs, landscapers, mechanics, groomers, anyone whose business has been growing around them faster than they can keep up. If you're a marketing strategist or a tech consultant, you're a peer, not a client. We come alongside owners who don't speak fluent systems.

What's the difference between Ghost Digital and a marketing agency?
Most agencies sell you traffic and leave the rest of your business as-is — even though the leak is usually past the lead, not at it. We run both sides: we bring in the leads AND we fix the follow-up, scheduling, and intake that loses them. One team. One contract. One number to call.

What's the difference between Ghost Digital and an ops consultant?
Consultants give you a plan and an invoice. We give you a running system. Most ops consultants deliver a 40-page strategy doc and leave you to implement it — which means you're still doing the work. We do the work.

How is this different from buying software like ServiceTitan or Jobber?
Software platforms make you conform to their workflow. We conform to yours. Most service-business software is bloated — 80% of features go unused while the 20% you actually need still requires manual workarounds. We don't ask you to rip and replace what you already use. We fill the gaps in it.

What does an engagement actually look like, week-to-week?
Week one is discovery — we walk your business with you and find where the leaks are. Weeks two through four, we design and build the first system around how you already work. After launch, we run it and adjust as your business changes. You don't manage the build. You don't troubleshoot the system. You tell us what's broken; we fix it.

How fast do you ship the first working system?
First working system goes live in weeks, not months. That's not the whole engagement — it's the first piece, working in production, ringing your phone or sending your follow-ups. We ship in pieces so you see value before the contract feels expensive.

What if I just need help with marketing — or just operations?
Most owners come in thinking they need one side. About half realize during the audit that the other side is bleeding worse. We do start single-sided engagements when that's the right call — but the audit is what tells you which side is actually costing you the most. We won't sell you both if you only need one.

Get in Touch

Tell us what's broken.
We'll show you what we'd build.

No pitch deck. No pressure. Just an honest look at where your business is leaking — and a clear picture of what we'd do about it.

If you're losing 15+ hours a week to admin, that's already costing you more than the work to fix it.

Best for: Service businesses doing $500K - $2M/year

Response time: Within 24 hours

Where are you losing the most: leads coming in, or leads getting through?